How to Turn Objections into Sales: The Secret to Closing More Deals
Objections aren’t deal-breakers—they’re opportunities! Learn how to handle objections like a pro and turn “no” into “yes” without being pushy.
Why Objections Are Actually a Good Thing
You’ve just pitched your product, and the customer hits you with:
🛑 “It’s too expensive.”
🛑 “I need to think about it.”
🛑 “I’m not sure this is the right time.”
Most salespeople panic or give up when they hear objections. But here’s the truth:
💡 Objections mean the customer is interested—they just need more information to say yes.
🚀 If you know how to handle objections the right way, you’ll close more deals with ease.
Let’s break down how to turn objections into sales without sounding pushy.
Step 1: Stay Calm and See It as an Opportunity
🚫 Wrong reaction: Getting defensive, arguing, or pressuring the customer.
✅ Right reaction: Staying calm, curious, and seeing the objection as a chance to provide value.
💡 Example:
Customer: “I think this is too expensive.”
🚫 Bad response: “Well, that’s the price. Take it or leave it.”
✅ Better response: “I totally understand! Can I ask—what part feels too expensive for you?”
🚀 When you stay calm and ask questions, you uncover the real issue.
Step 2: Identify the REAL Objection (It’s Not Always What They Say!)
Most objections are not about what the customer says upfront. You need to dig deeper.
💡 Common Hidden Objections:
❌ “It’s too expensive.” (They might not see the value yet.)
❌ “I need to think about it.” (They might be unsure but don’t want to say no outright.)
❌ “I’m happy with what I have.” (They might not know how your offer is better.)
🚀 Your job is to ask smart questions to uncover what’s really stopping them.
Step 3: Use “Feel-Felt-Found” to Handle Any Objection
One of the best ways to handle objections is the Feel-Felt-Found method:
💡 How It Works:
✔️ Acknowledge their concern (“I understand how you feel.”)
✔️ Share how others have felt the same way (“Many of my customers felt that way at first.”)
✔️ Explain what they found after trying it (“But after using it, they saw great results.”)
🚀 This method builds trust and reduces resistance.
💡 Example: Selling a coaching program
Customer: “I don’t think I have time for this.”
✅ You: “I totally understand how you feel. Many of my clients felt the same way at first. But once they started, they found that just 15 minutes a day made a huge difference in their business.”
🚀 This reassures the customer instead of arguing with them.
Step 4: Reframe the Objection as a Benefit
Sometimes, an objection is actually a reason they SHOULD buy.
💡 Examples of Turning Objections Into Benefits:
🛑 “It’s too expensive.”
✅ “That’s exactly why this is valuable—because it saves you money in the long run.”
🛑 “I need to think about it.”
✅ “Of course! What’s the main thing on your mind?”
🛑 “I don’t have time.”
✅ “That’s why this solution exists—to save you time!”
🚀 When you flip their concern into a benefit, they see the value differently.
Step 5: Ask for the Sale Again (Without Being Pushy)
Once you’ve handled their concern, guide them toward saying yes.
💡 Soft Closing Questions:
✔️ “Now that we’ve covered that, does this feel like a good fit for you?”
✔️ “Would you like to move forward today?”
✔️ “What would help you feel confident in making a decision?”
🚀 Many customers just need a little nudge to say yes.
Real-World Example: Turning an Objection Into a Sale
Let’s say you’re selling a website design service.
🚫 Bad Response:
Customer: “I can’t afford this right now.”
You: “Okay, well, let me know if you change your mind.” (Lost sale!)
✅ Better Response:
Customer: “I can’t afford this right now.”
You: “I understand! Many of my clients felt the same way at first. But they found that investing in a better website actually increased their sales, so it ended up paying for itself. Would it help if we discussed payment options?”
💡 By handling the objection correctly, you keep the conversation going—and increase your chances of closing the deal.
🚀 Every objection is an opportunity!
Final Thought: Objections Are Stepping Stones to Sales
✔️ Stay calm and don’t take objections personally.
✔️ Ask smart questions to uncover the real issue.
✔️ Use the Feel-Felt-Found method to build trust.
✔️ Reframe objections into benefits.
✔️ Always ask for the sale again.
🚀 The more objections you handle, the more sales you’ll close!
Want to Sell Smarter? Learn the Full Process!
Handling objections is just one part of becoming a great salesperson. If you want to:
✅ Turn “no” into “yes” with confidence
✅ Overcome objections without sounding pushy
✅ Close more deals and make selling easy
Then grab my book “The Basics of Sales for Those Who Have Never Sold” today!
🔗 Get your copy here!
Learn how to sell with confidence, handle objections like a pro, and make sales effortless.
Start selling smarter today! 🚀