The ESG Customer: How Sustainability Drives Buying Decisions 🌍🛍️
Discover how ESG influences consumer behavior and brand loyalty. Learn how businesses can align sustainability efforts with customer expectations to drive sales. Why ESG Matters to Today’s Consumers 📢 Sustainability is no longer just a corporate responsibility —it’s a customer expectation . Consumers are making purchasing decisions based on a brand’s Environmental, Social, and Governance (ESG) commitments , and companies that fail to meet these expectations risk losing brand loyalty and market share . 📢 Why customers care about ESG: ✔️ Ethical Sourcing – 73% of global consumers are willing to pay more for sustainable products ✔️ Transparency & Trust – Customers expect brands to prove their ESG commitments ✔️ Social Impact – Consumers prefer companies that support ethical labor and diversity initiatives ✔️ Climate Consciousness – Younger generations prioritize eco-friendly brands 💡 Example: Nike’s Move to Zero campaign focuses on sustainable materials and carbon neutrality,...